It’s time to share your opinion with the 57th Circuit and Friend of the Court in Emmet County. The annual Trial Court Public Satisfaction Survey helps 57th Circuit and Friend of the Court, and courts throughout the state, identify successful efforts and target areas for additional attention, helping to maintain superior service to the public.
Over the past three years, 75,000 court users have expressed a high level of satisfaction with trial courts statewide. This year’s survey will help assure that up-to-date information is available for comparison to previous years and to help in efforts to continue improving service to the public.
According to the 2015 Michigan Supreme Court Annual Report, of 25,000 court users surveyed, 93 percent said they were treated with courtesy and respect, 87 percent were able to get their business done in a reasonable amount of time, and 83 percent thought their case was handled fairly.
The 57th Circuit Court surveys will be administered for five (5) full business days on Aug. 23, Sept. 13, Sept. 19, Sept. 20, and Oct. 11. Friend of the Court survey will be conducted on Aug. 17, Aug. 23, Sept. 14, Sept. 19, and Sept. 29. Surveys will be offered to court users at each location where the court conducts business with the public.
The annual Trial Court Public Satisfaction Survey is part of a comprehensive Michigan Supreme Court initiative to measure performance and improve service to the public. The National Center for State Courts recently published a report highlighting Michigan’s pioneering efforts to implement and expand the use of performance measures to increase efficiency, improve outcomes, and help courts be the best possible steward of public resources.
