Case Investigator | Friend of the Court

POSITION: Case Investigator
SUPERVISOR:    
Friend of the Court 
DEPARTMENT:  FOC 
FLSA CLASSIFICATION: Non-Exempt 
RATE OF PAY:
$25.38 – $26.88
LOCATION: County Building 
DATE:   
01/23/2024

At Emmet County, we are a diverse group of team members who possess a friendly disposition, attention to detail and an unwavering dedication to providing outstanding services to our constituents.  Understanding that our team members are our most valuable asset, Emmet County is committed to providing the best experience and working environment any team member can imagine.

POSITION SUMMARY:

Under the direction of the Friend of the Court, performs a variety of investigative and enforcement activities in domestic relations cases.

ESSENTIAL FUNCTIONS:

  • Handle a caseload of approximately 500
  • Act as contact person for clients on caseload
  • Enforce parenting time and custody orders as required by statute
  • Conduct support investigations and reviews
  • Monitor support orders for timely enforcement
  • Locate missing payers and/or employers as necessary to enforce support orders
  • Review court orders of support and prepare modifications to the orders as appropriate per statute
  • Prepare show cause motions, orders, and bench warrants as necessary
  • Present cases at court hearings
  • Participate in client education
  • Communicate with outside agencies and community partners
  • Other duties as assigned

DESIRED BEHAVIORAL TRAITS

High degree of professionalism, team oriented, adaptable, and self-motivated, strong work ethic, and a desire to serve the public with respect, empathy, self-awareness, integrity and patience.

 

KNOWLEDGE, SKILLS, & ABILITIES

Investigative skills, analytical skills, active listening skills, rapport building skills, problem solving skills, conflict resolution skills, de-escalation skills, strong written and verbal communication skills, ability to read a computer screen for extended periods of time, ability to read and understand court and financial documents, knowledge of Microsoft Excel and other Microsoft programs, knowledge of use of general office equipment.

EDUCATION/EXPERIENCE

Bachelor of Social Work or other related human services degree. 1 year of Friend of the Court or other relevant court experience preferred.

Emmet County, Michigan
200 Division Street, Petoskey MI 49770
(231) 348-1700 | Contact Us