FRIEND OF THE COURT CASE INVESTIGATOR

POSITION: Case Investigator
DEPARTMENT: Friend of the Court
SUPERVISOR: Friend of the Court Director
LOCATION: Emmet County Building, downtown Petoskey
RATE OF PAY: $22.05/hr – $23.58/hr (depending on experience)

POSITION SUMMARY:
Under the direction of the Friend of the Court, performs a variety of investigative and enforcement activities in domestic relations cases.

ESSENTIAL FUNCTIONS:
• Handle a caseload of approximately 500
• Act as contact person for clients on caseload
• Enforce parenting time and custody orders as required by statute
• Conduct support investigations and reviews
• Monitor support orders for timely enforcement
• Locate missing payers and/or employers as necessary to enforce support orders
• Review court orders of support and prepare modifications to the orders as appropriate per statute
• Prepare show cause motions, orders, and bench warrants as necessary
• Present cases at court hearings
• Participate in client education
• Communicate with outside agencies and community partners
• Other duties as assigned

DESIRED BEHAVIORAL TRAITS: 
• High degree of professionalism
• Team oriented and adaptable
• Self-motivated with a strong work ethic,
• Desire to serve the public with respect, empathy, self-awareness and patience

KNOWLEDGE, SKILLS, & ABILITIES: 
• Investigative, analytical, and problem solving skills
• Active listening and rapport building skills
• Conflict resolution and de-escalation skills
• Strong written and verbal communication skills
• Ability to read a computer screen for extended periods of time
• Ability to read and understand court and financial documents
• Knowledge of Microsoft Excel and other Microsoft programs
• Knowledge of use of general office equipment

EDUCATION/EXPERIENCE: 
• Bachelor of Social Work or other related human services degree
• One year of relevant work experience

The above statements are intended to describe the general nature and level of work performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed by such a person.

Emmet County, Michigan
200 Division Street, Petoskey MI 49770
(231) 348-1702 | Contact Us