RECEPTIONIST / PART-TIME VICTIM'S ADVOCATE

POSITION: Receptionist/Part-time Victim’s Advocate
DEPARTMENT: Prosecuting Attorney’s Office
SUPERVISOR: Office Manager – Prosecutor’s Office
LOCATION: Emmet County Building
RATE OF PAY: $18.02 hourly

POSITION SUMMARY:
Under the supervision of a higher classified employee, serves as a senior worker performing the more difficult and responsible clerical, legal and administrative support tasks, which require independent judgment, understanding of departmental operations, proficiency in data entry/word processing skills, and ability to handle a variety of tasks.

ESSENTIAL DUTIES:
   • Log-in, update in computer for tracking and process all felony and misdemeanor criminal warrants
   • Receives, screens and routes a high volume of telephone calls, exercising judgement and discretion in the release of information and method of priority
   • Process discovery requests for defense attorneys
   • Responds to a variety of inquiries from various police agencies, court personnel, media, governmental agencies, judges, lawyers and the public exercising discretion and using knowledge of departmental rules, practices and procedures
   • Screens and routes correspondence, reports and information for attorneys, exercising judgment as to importance and priority
   • Process Live Scan fingerprint emails and entry into the Adult Case Tracking (ACT) or Juvenile Case Tracking (JCT)
   • Prepares and files various documents and applications, including felony, misdemeanor and juvenile warrants, witness lists, subpoenas, writ of habeas corpus, informations, waiver of extradition, bench warrants, habitual offender notice, nolle pros, reports, and other time sensitive materials of a routine or confidential sensitive nature
   • Process all Victim’s Rights requested forms, create file and update victim information into database
   • Assist Victims’ Advocate by providing support and information services to victims of crimes. Lessen the inconveniences placed on those who have been subpoenaed to appear in court as witnesses. Assist with and develop Victims’ Rights Week events
   • Responsible for assisting with all victims’ rights files; responsible for assisting in opening, processing and maintaining Victim’s Rights files on all cases subject to the Crime Victim’s Rights Act; responsible for compliance with Crime Victim’s Rights Act
   • Assist with generate Initial Victim Right’s letters and send to crime victims as mandated by the Michigan Crime Victim’s Rights Act
   • Be able to perform all functions as listed in the Victim Advocate-Witness Coordinator position
   • Remain abreast of all current procedures, laws, and regulation pertinent to victims’ rights responsibilities, including attendance at training sessions, workshops, and seminars as directed the Prosecuting Attorney or Office Manager
   • Utilizes a variety of office equipment
   • Utilizes office systems such as Adult Case Tracking, Juvenile Case Tracking, AS400, Roxio, Excel, PowerPoint, Word, and Word Perfect
   • Attain cross training in all other clerical staff positions and stay abreast of any changes in procedure for those positions
   • Performs legal tasks and duties assigned

KNOWLEDGE, SKILLS, & ABILITIES: 
   • Ability to multi-task and be accurate while maintaining a pleasant and professional atmosphere in a fast-paced office setting
   • Must be able to effectively handle and cope with vicarious stress from many sources
   • Attention to detail and strong typing skills are necessary for this position
   • Must be computer literate
   • Must have excellent phone demeanor and communication skills
   • Must be able to learn, retain, and implement processes and procedures exactly as trained

EDUCATION & EXPERIENCE: 
   • Possession of a high school diploma, or the equivalent
   • A minimum of one (1) year of clerical experience involving typing, and extensive use of computer applications

LICENSES & CERTIFICATIONS: 
   • Possession of a valid Michigan driver’s license to travel between courts and to attend training
   • Requires a personal background investigation including a criminal history check
   • Must be able to apply and qualify to be a licensed notary.

PHYSICAL DEMANDS: 
   • Duties require sufficient mobility to work in a normal office setting and use standard office equipment including a computer, vision to read printed materials and a computer screen and hearing and speech sufficient to communicate in person or over the telephone. These requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations.

The above statements are intended to describe the general nature and level of work performed by employees assigned this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

Emmet County, Michigan
200 Division Street, Petoskey MI 49770
(231) 348-1702 | Contact Us