Information Technology Director
POSITION: Information Technology Director
DEPARTMENT: Information Technology
FLSA CLASSIFICATION: Non-Exempt
LOCATION: County Building
RATE OF PAY: Based on experience
At Emmet County, we are a diverse group of team members who possess a friendly disposition, attention to detail and an unwavering dedication to providing outstanding services to our constituents. Understanding that our team members are our most valuable asset, Emmet County is committed to providing the best experience and working environment any team member can imagine.
Direct and coordinate the Information Technology Department of Emmet County. The Information Technology Department is responsible for all computer hardware and software, networking, video surveillance, and telecommunications. Does planning, implementation and maintenance of all aspects of Emmet County’s Information Technology operations ensuring proper utilization of human resources and material.
- Works with the County Administrator, elected officials, department heads and other areas assigned by the County Administrator to determine feasibility, requirements, and implementation plans for using information technology to meet their needs.
- Establish the framework for the planning, development, procurement, provision, delivery, management, and maintenance of effective information technology solutions for Emmet County.
- Manages the Information Technology Departmental staff by developing and maintaining a team-oriented atmosphere that utilizes all staff positions in an efficient manner with an emphasis on communication with the team, and valuing each staff member’s contribution. This includes developing and implementing training plans for all departmental staff.
- Develops short-term and long-term budgets concerning operating and capital expenditures for the Information Technology Department and other Information Technology related areas. Reviews and approves expenditures and ensures compliance with the budget.
- Regularly monitor emerging hardware, software, and communication technologies, assessing their relevance and potential value to Emmet County government.
- Supervises and is responsible for the installation and maintenance of data and voice networks.
- Supervises the generation of documentation of all information systems functions, including network infrastructures, hardware/software inventories, and the County-wide software licensing compliance.
- Is responsible for the performance of the Information Technology Department.
- Develops and implements work standards, operating procedures, policies, security procedures, and disaster recovery procedures to ensure continuous and quality operation of all Information Technology related hardware and software to meet the needs of Emmet County.
- Maintains knowledge of current Information Technology related hardware, software, policies, standards, and trends as they relate to the current and future needs of Emmet County.
- Supervises all departmental staff, including training, making assignments, scheduling, reviewing performance.
- Coordinates all Information Technology-related products or services purchased from vendors.
- May require irregular hours and overtime. May require some travel in personal vehicle to other County facilities.
- Any other duties commensurate with the grade and level of responsibility of this position for which the incumbent has the necessary experience and/or training.
DESIRED BEHAVIORAL TRAITS
Able to multitask effectively, approachable for users, understand how to communicate technical concepts to non-technical consumers.
KNOWLEDGE, SKILLS, & ABILITIES
High level of accuracy and attention to detail, Excellent communications skills. Demonstrable success in project management and time management a requirement. Proficient in leadership with demonstrated success in achieving results through people. Ability to resolve problems using a systematic approach. Ability to think and analyze data logically
BS Degree in Information Technology with 5 years enterprise-level Microsoft Windows systems administration in a multi-server, networked environment, including 3 years in management and leading a team in an administrative capacity.
Extensive knowledge of Microsoft Windows Server (most current and previous version), Microsoft Exchange, Active Directory, Windows Update Services, TCP/IP, Group Policy Objects, DNS, DHCP, VMWare vCenter, Rapid Recovery (or similar backup systems), Storage Area Networks, VLAN, and networking in Cisco/Dell environment. Knowledge of Microsoft IIS, web hosting, firewalls, load balancing, and SQL Server, print services; knowledge of and experience with Remote Desktop Services. Must possess a valid Michigan Driver’s License.