Emmet County

INFORMATION TECHNOLOGY

ECIT logo

200 Division St. Suite G68
Petoskey, MI 49770

(231) 348-1706

The county IT department plays a crucial role in modern governance by managing and maintaining technology infrastructure, safeguarding critical data from cyber threats, providing technical support to county employees, and leveraging innovative solutions to streamline operations and deliver enhanced services to the community. Their efforts contribute to increased efficiency, improved communication, and effective decision-making within the county, ultimately benefiting both staff and residents alike.


 

THE TEAM

Tatem Phelps
Tatem Phelps
Director

Bob Budnik
Bob Budnik
Network Administrator/
Programmer

Dennis LaFever
Dennis LaFever
Senior Helpdesk Engineer

Jake Newell
Jake Newell
Communications Specialist

 

IT Core Functions

  • Network Infrastructure Management: Managing and maintaining the county’s network infrastructure, including local area networks (LANs), wide area networks (WANs), and wireless networks.
  • Hardware and Software Support: Providing technical support and troubleshooting for hardware (computers, servers, printers, etc.) and software (operating systems, applications, etc.) used by county employees.
  • Cybersecurity: Implementing and managing security measures to protect the county’s data, networks, and systems from cyber threats and attacks.
  • Data Backup and Recovery: Setting up and maintaining data backup systems to ensure the protection of critical data and implementing recovery procedures in case of data loss.
  • Email and Communication Systems: Managing and supporting email services and other communication systems used by county staff.
  • IT Procurement and Vendor Management: Sourcing and purchasing IT equipment, software, and services for the county, as well as managing relationships with IT vendors.
  • Database Management: Overseeing databases that store and manage various types of county data, ensuring data integrity and security.
  • IT Policy and Governance: Developing and enforcing IT policies, procedures, and standards to ensure consistent and secure IT practices across the county.
  • User Training and Education: Providing training and education to county employees on IT systems, tools, and best practices.
  • Web Services and Content Management: Managing the county’s website and online services, including content updates and user support.
  • Mobile Device Management (MDM): Enabling secure management and support of mobile devices used by county staff.
  • Telecommunications: Managing the county’s telecommunications infrastructure, including phone systems and VoIP services.
  • IT Budgeting and Planning: Assisting in the development of IT budgets and long-term technology planning for the county.
  • Project Management: Overseeing IT projects, from planning and execution to monitoring and completion.
  • Collaboration with Other Departments: Working closely with various county departments to understand their technology needs and provide appropriate IT solutions.
  • Innovation and Technology Adoption: Staying up-to-date with emerging technologies and identifying opportunities for innovation and efficiency within the county’s operations.
  • Compliance and Regulatory Requirements: Ensuring that IT operations meet relevant legal, regulatory, and compliance standards.

Emmet County, Michigan
200 Division Street, Petoskey MI 49770
(231) 348-1700 | Contact Us